Privacy Policy for AudioDiary

Effective Date: April 21, 2025

Introduction

At AudioDiary, your privacy is not just a legal requirement — it’s a core part of what we believe in. We understand that your diary entries are deeply personal, and we treat them with the respect and confidentiality they deserve. This policy explains how we handle your data, what we collect, and how we protect it in clear language. AudioDiary is a service provided by Soliloquy Apps Limited, and we operate in full compliance with the UK GDPR and, where applicable, the EU GDPR. If you have any questions about this policy, please don’t hesitate to email us at privacy@audiodiary.ai

What Data We Collect

Email Address: Collected during signup for account management and communication.
Audio Recordings: Daily audio diary entries recorded by you.
Mood Data and Text Entries: Optional data provided alongside audio recordings.
Transcriptions and Analysis: Generated using OpenAI Whisper and ChatGPT from your audio data.
Anonymous Usage Data: Collected through Mixpanel for product improvement.

If you sign up using Google or Apple, we receive your name, profile photo, and email address from the provider to create your account. Authentication is handled securely via OAuth — we do not access your password.

Confidentiality of Entries

Your entries are private. AudioDiary employees do not access your recordings or transcripts unless explicitly required by law (e.g., a valid court order). Third-party providers (AWS, DigitalOcean) also follow strict protocols and cannot access your data without legal mandates.

Lawful Basis for Processing

We process your personal data to provide the AudioDiary service you signed up for. By creating an account and using the app, you consent to the processing of your data for the sole purpose of delivering this service.

Data Type	Lawful Basis
Email Address	Contract
Audio Recordings	Contract
Mood/Text Entries	Contract
Transcription/Analysis	Contract
Usage Analytics	Legitimate Interest (anonymous)

If your entries contain sensitive data (such as information about your health or mental state), you are choosing to provide that data voluntarily. It is processed solely to deliver the service to you. This qualifies as explicit consent under Article 9(2)(a) of the GDPR, based on your affirmative action of using the app.

Children’s Data

AudioDiary is not intended for individuals under 13 years old (or under 16 in the EU where applicable). We do not knowingly collect personal data from children.

How We Use Your Information

To provide and maintain your personal audio diary service.
To generate transcriptions and insights solely for your use.
To send essential communications via Postmark.
To understand general usage trends through anonymous analytics.

Data Sharing and Third Parties

We work with the following processors, who operate solely on our instructions and do not use your data for their own purposes:

DigitalOcean: Secure hosting of account data and diary metadata (including transcriptions).
Amazon S3: Secure storage of audio files.
OpenAI: Transcription, analysis, and audio output (data is not used to train OpenAI models).
Postmark: Email communications.
Mixpanel: Anonymous analytics.

International Data Transfers

Your data may be processed outside the UK and EU. We rely on trusted providers — including AWS, DigitalOcean, Postmark, and OpenAI. AWS, DigitalOcean, and Postmark include GDPR-compliant Data Processing Addendums (DPAs) in their service terms. We have also signed a DPA directly with OpenAI (view PDF).

All transfers use Standard Contractual Clauses (SCCs) to meet GDPR requirements. OpenAI does not use your data to train its models.

Data Security

We implement robust security measures, including encryption, access control, and regular audits, to protect your data from unauthorized access or misuse.

Data Retention

We retain your data until you delete your account or request deletion. You can request removal of your data at any time by contacting us at help@audiodiary.ai.

Marketing Communications

We may use your email address to send you updates and marketing materials about AudioDiary, but only if you have given us your explicit consent or if you are an existing customer and have not opted out.

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in the email or by contacting us at help@audiodiary.ai.

Cookies and Tracking

AudioDiary does not use cookies, local storage, or browser fingerprinting. We use Mixpanel solely to gather anonymous usage statistics without persistent tracking.

Government Requests

We may disclose personal data if legally compelled to do so. All requests are reviewed and, where appropriate, challenged. Where possible, we will notify you before any disclosure.

Your Rights (UK and EU Users)

Access your data
Correct inaccuracies
Delete your data (“right to be forgotten”)
Restrict or object to processing
Withdraw your consent
Request data portability
Lodge a complaint with a supervisory authority

Supervisory Authority

UK Information Commissioner’s Office (ICO)
https://ico.org.uk
Phone: +44 303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom

Notice to California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights:

Access, correct, or delete your data
Know whether your data is sold or shared (it isn’t)
Non-discrimination for exercising your rights

To exercise your rights, contact us at help@audiodiary.ai.

Contact Us

Email: help@audiodiary.ai
Postal Address: Profile West, Suite 2 First Floor, 950 Great West Road, Brentford, TW8 9ES, UK

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the app or by email. We recommend reviewing the policy periodically.